Thursday, September 12, 2013

NetiquetteIQ Vision and Products Statement

Netiquette IQ - who we are and where we are going
On behalf of my company, I wanted to thank the thousands of visitors from over 60 countries who have honored this blog and our website during the last nine months. We wanted to show all of you and our future visitors users our vision and direction. Please see the statement below:

Netiquette IQ was founded by Paul Babicki and Serkan Gecmen not just as a single book or email proficiency test, rather Netiquette IQ was begun with the intention of growing into an interrelated suite of tools and services focused on promoting the skills of email users.  Our profound intention and hope is that in providing these items, a greater state of communication, presentation skills and benefits will result in a benefit to users everywhere.  Products now available or under development are:

Netiquette IQ Book:         NetiquetteIQ: A Comprehensive Guide to Improve, Enhance and Add Power to Your Email by Paul Babicki - publish release date is 10/1/2013

Netiquette IQ Website:

Netiquette IQ Blog:

Netiquette IQ Radio:

Netiquette IQ Test:         Coming early 2014 on our website

Netiquette IQ Education: Coming  4th quarter 2013

Netiquette IQ elibrary:     Starting in 4th quarter 2013

Monday, September 9, 2013

Take our NetiquetteIQ Test!

Great news! We are providing our readers with an email IQ test.
We will have our official IQ test on-line later this year. Please try it.
Your score will be emailed backed to you. Good luck!

Netiquette IQ Test

Please complete the test and email it to or
fax it to 609-818-1803
You must include your name and email address.

What should your “from” field show?
A)   Your service provider; B)  Your full name;
C)  Your desired reply address; D)  Your nickname,
E)  All of the above
What should the “to” field show?
A)   Desired public recipient(s);
B)  Anyone who wishes to receive the message;
C)  Both A and B; D)  Neither A or B,
E)  None of the above
Who should be in a “cc” field?
A)   Those not expected to reply;
B)  Those who need to know the content;
C)  Those in any preceding message;
D)  Both A & B, E)  None of the above
Subject fields should:
A)   Never be blank;
B)  Be changed for different topics;
C)  Left unchanged when an initial direct reply is given;
D)  Not exceed 10-12 words,
E)  All of the above
Subject fields:
A)   Do not require capitals;
B)  Should end with a punctuation mark;
C)  Should not include links;
D)  Can have all capitals if urgent,
E)  Use normal punctuation except the end of the entry
A recipient in a cc field should:
A)   Never reply;
B)  Reply only to appropriate people;
C)  Include others when replying;
D) Reply only to the sender, E)  A & C
When a recipient is in a “Bcc” field, one:
A)   Can forward a message;
B)  Should never forward the message;
C)  Should only forward to a new recipient;
D)  Ought reply if deemed important,
E)  Both B & D 
A subject field:
A)   Can comprise the entire message;
B)  Can be partially changed by a replier;
C)  Can be fully changed by a replier,
D)  Both A & B, E)  Both A & C
A)   Should always be used;
B)  Are only needed in business email;
C)  Should never use nicknames;
D)  Should include official titles, E)  Both A & C
Salutations should:
A)   Include all To and cc recipients;
B)  Only To recipients;
C)  Usually have more than one word;
D)  Be followed by a colon or comma,
E)  B, C and D
Salutations should include:
A)   Someone’s first and last names;
B)  No abbreviations; 
C)  A capital for the first word;
D)  All of the above,
E)  None of the above
When multiple people are addressed in a salutation:
A)   Always spell out everyone’s name and title;
B)  “To All” can always be used;
C)  “Sirs” can be used if all are male;
D)  All of the above,
E)  None of the above
If an email is to a stranger,
A)   The reason for the email should be stated first;
B)  An introduction should be done first;
C) An introduction and purpose should be done in either order;
D)  A purpose is not necessary,
E)  None of the above
Font sizes in email should:
A)   Be 8-10 point 
B)  Be determined by the font style;
C)  Use regular text but all italics is acceptable;
D)  Be 10-12 point, E)  Both C & D
Which of the following are the most common type of email:
A)   Spam;
B)  Personal;
C)  Business;
D)  Social,
E)  Commentary
Formal email should not have:
A)   Concise descriptions;
B)  The pronoun “I”;
C)  Acronyms;
D)  Any threads,
E)  All threads
Which of these are acceptable as a full email
A)   Thank you;
B)  You bet;
C)  Sorry;
D)  A & C,
E)  A & B
Which of the following are correct for normal email:
A)   12:00 noon;
B)  12 pm;
C)  12:00 pm;
D)  1200 hours,
E)  Noon
Attachments should:
A)   Be equal or less than 10MB;
B)  Always be used for resumes;
C)  Have short titles (four words or less);
D)  None of the above,
E)  A, B & C
When sending an urgent email:
A)   Flags should always be used;
B)  Multiple exclamation marks should be used in the address field;
C)  Be stated as “Urgent” in the address field;
D)  All of the above,
E)  None of the above
According to surveys, most email users:
A)   Believe they check less than they do;
B)  Respond less quickly than they actually do;
C) Write worse email than they believe they do;
D)  All of the above,
E)  None of the above
Which of the following is acceptable for using parentheses:
A)   Adding information;
B)  Adding an afterthought;
C)  Adding a personal opinion;
D)  All of the above,
E)  None of the above
Personal email policy should include:
A)   A signature template;
B)  Auto replies for absences longer than 48 hours;
C)  A disclaimer;
D)  A tone checker,
E)  Auto correction for spelling


When replying to an email:
A)   Reply within 24 hours even on holidays;
B)  Do not include the original attachment;
C)  Keep the original email above the reply;
D)  Do not include an additional attachment,
E)  None of the above
When should an email not be responded to:
A)   When it is spam;
B)  When a sender delivers two thank yous;
C)  To an auto-reply;
D)  All of the above,
E)  A & B only