"Jacta Alea Esto" (Let The Die Be Cast); Julius Caesar Crosses the Rubicon River
This is the time for New Year's resolutions. Many of these will be kept and some will not. Now is an ideal time to put into place actions which can have immediate and long term effects on your email and cyber etiquette or Netiquette. By doing so, you can immediately improve on Netiquette skills, which in turn will help you with communications in every way you email or connect electronically. So take a look at the following information and make the commitment, cross the Rubicon as depicted above. It will be an investment with long-term benefits!
Read this quick study first:
On average, it took people 66 days for a new healthy habit to feel automatic — things like eating a piece of fruit with lunch, or drinking a glass of water after breakfast, found the 2010 UK study, led by University College London research psychologist Pippa Lally. The data was self-reported, which means there’s a chance the people weren’t totally accurate, or honest. And the time it took for the habit to form varied widely: For some people, the healthy habits felt automatic after just 18 days — for others, it took 254 days.
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Creating a personal email policy
All email users should incorporate a personal epolicy as de facto to effectively and safely communicate via email. The following are specific examples that are focused upon personal email protection, although many organizations incorporate these policies. The needs and consideration of these entities require substantial components that are far more detailed. These should be addressed separately.
Necessary or strongly recommended items | Optimal items |
Netiquette adherence | Grammar-check software |
Firewall | Personal dictionary |
Automated archiving | Tone-check |
Spell-check | Spam filters |
Virus scanner | Email security |
Personal signature template | Disclaimer |
Schedules and processes for
| Thesaurus |
Auto replies | Calendar for mailing reminders |
Family access and usage | Templates |
Email content scanning both incoming and outgoing email | Rules for checking email in public, at meetings, on personal time, and during specific hours of the day |
Updating software patches | Rules for children’s and family usage similar to those above |
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10 Rules of Business Email
1. Keep the subject line pertinent – Make the reader want to open the email! After the sender address, the subject line is the first thing email recipients will see.
1. Keep the subject line pertinent – Make the reader want to open the email! After the sender address, the subject line is the first thing email recipients will see.
2. Stay succinct – Do not assume your email will be given more than ten seconds!
3. Be clear. Check for bad grammar, formats, tone and weak, overused words
4. Be ethical and genuine – Tone usually comes across and can be a deciding factor in your connection and goals.
5. Speak to the addressee – Do all you can to assure you are not speaking under or over the business language of your recipient
6. Watch out for a "knowledge gap." Don’t assume recipients have the same knowledge about your product or service you do. After you’ve captured their interest and have reached the "additional information" stage, try offering a step-by-step walk through of whatever you’re marketing to help them understand what you’re trying to say.
7. Write business emails as letters, not as ads. In the B2B world, a forthright communication in letter format is much more effective than an email that looks and smells like an ad.
8. Assume your email will be read by others – Do not be critical, be positive and praiseworthy. Include important information to assist others not as knowledgeable, especially about costs.
9. Have a complete signature block – Include title, company, phones, fax, email and URL links. Do not limit how to contact you for more information.
10. Select good times to send your email – Do not send during late hours, weekends, holidays or prime business times of the recipient.
++++++++++++++++++++++++++ About Netiquette IQ:
My book, "Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email" and the Kindle version are now available on Amazon. Please visit my profile at:
www.amazon.com/author/paulbabicki
www.amazon.com/author/paulbabicki
My other sites of Netiquette resources include:
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