Core Netiquette Principals Of "Small Talk" In Email Via Netiquette IQ

Buy the books at

 www.amazon.com/author/paulbabicki
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As an author on the principals and policies of Netiquette (see the books below) and electronic communications, I have written about how polite "fillers" should be used by email  senders, particularly business emails.The article below reflects person to person "small talk" which can easily be adjusted to use in email. To do so effectively, will certainly improve the quality and attentiveness given to email writing.

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6 Steps to Master Small Talk

From thought.com

by Kenneth Beare

Updated April 26, 2017

The ability to make 'small talk' is highly valued. In fact, many English students are more interested in making effective small talk than knowing correct grammar structures - and rightly so! Small talk gets friendships started and 'breaks the ice' before important business meetings and other events.

What is small talk?

Small talk is pleasant conversation about common interests.

Why is small talk difficult for some English learners?

First of all, making small talk is not difficult only for English learners, but also for many native speakers of English.

However, small talk can be especially difficult for some learners because making small talk means talking about almost anything - and that means having a wide vocabulary that can cover most topics. Most English learners have excellent vocabulary in specific areas, but may have difficulties discussing topics they are unfamiliar with because of a lack of appropriate vocabulary.

This lack of vocabulary leads to some students 'blocking'. They slow down or stop speaking completely because of a lack of self-confidence.

How to Improve Small Talk Skills

Now that we understand the problem, the next step is to improve the situation. Here are some tips to improve small talk skills. Of course, making effective small talk means lots of practice, but keeping these tips in mind should improve overall conversational skills.

Do some research

Spend time on the Internet, reading magazines, or watching TV specials about the type of people you are going to meet.

For example: If you are taking a class with students from other countries, take time after the first few days of class to do some research. They will appreciate your interest and your conversations will be much more interesting.

Stay away from religion/strong political beliefs

While you may believe in something very strongly, beginning conversations and making small talk about your own personal convictions may abruptly end the conversation.

Keep it light, don't try to convince the other person that you have the 'correct' information about a higher being, political system or other belief system.

Use the Internet to gain specific vocabulary

This is related to doing research about other people. If you have a business meeting, or are meeting people who share a common interest (a basketball team, a tour group interested in art, etc.), take advantage of the Internet to learn specific vocabulary. Almost all businesses and interest groups have glossaries on the Internet explaining the most important jargon related to their business or activity.

Ask yourself about your culture

Take time to make a list of common interests that are discussed when making small talk in your own culture. You can do this in your own language, but check to make sure that you have the English vocabulary to make small talk about those subjects.

Find common interests

Once you have a subject that interests both of you, keep to it! You can do this in a number of ways: talking about travel, talking about the school or friend you have in common, talking about the differences between your culture and the new culture (just be careful to make comparisons and not judgments, i.e., The food in our country is better than the food here in England").

Listen

This is very important. Don't get so worried about being able to communicate that you don't listen. Listening carefully will help you understand and encourage those speaking to you. You might be nervous, but letting others state their opinions will improve the quality of the discussion - and give you time to think of an answer!

Common Small Talk Subjects

Here is a list of common small talk subjects. If you have difficulties speaking about any of these topics, try to improve your vocabulary by using the resources available to you (Internet, magazines, teachers at school, etc.)

• Sports - current matches or games, favorite teams, etc.
• Hobbies
• Weather - boring, but can get the ball rolling!
• Family - general questions, not questions about private matters

• Media - films, books, magazines, etc.
• Holidays - where, when, etc. but NOT how much!
• Home town - where do you come from, how is it different/similar to this town
• Job - once again, general questions not too specific
• Latest fashion and trends
• Celebrities - any gossip you may have!

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Good Netiquette And A Green Internet To All!  ===================================================================== 
Tabula Rosa Systems - Tabula Rosa Systems (TRS) is dedicated to providing Best of Breed Technology and Best of Class Professional Services to our Clients. We have a portfolio of products which we have selected for their capabilities, viability and value. TRS provides product, design, implementation and support services on all products that we represent. Additionally, TRS provides expertise in Network Analysis, eBusiness Application Profiling, ePolicy and eBusiness Troubleshooting. 

We can be contacted at:

sales@tabularosa.net  or 609 818 1802.

 ===============================================================
In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” has just been published and will be followed by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:

 www.amazon.com/author/paulbabicki

Anyone who would like to review the book and have it posted on my blog or website, please contact me paul@netiquetteiq.com.

In addition to this blog, I maintain a radio show on BlogtalkRadio  and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and  Yahoo.  I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ and  PSG of Mercer County, NJ.

Additionally, I am the president of Tabula Rosa Systems, a “best of breed” reseller of products for communications, email, network management software, security products and professional services.  Also, I am the president of Netiquette IQ. We are currently developing an email IQ rating system, Netiquette IQ, which promotes the fundamentals outlined in my book.

Over the past twenty-five years, I have enjoyed a dynamic and successful career and have attained an extensive background in IT and electronic communications by selling and marketing within the information technology market.

Netiquette Core Basics - 10 Words to Avoid in Formal Writing

Buy the books at

 www.amazon.com/author/paulbabicki
====================================================

10 Words to Avoid in Formal Writing

Thoughtco.com

by Richard Nordquist

Updated March 05, 2015

Purists may tell you that many of the words in the list below aren't "really" words at all, but that's misleading at best. A few of the words are simply misspellings, and the rest often appear in people's everyday speech (or vernacular).

Nevertheless, according to the conventions of Standard English, all 10 words should generally be avoided in reports, essays, research papers, and other kinds of formal writing.

alot
Alot (one word) is a common misspelling of a lot (two words). "[W]e all may write alot one day," says The American Heritage Guide to Contemporary Usage (2005), but for now "keep in mind that alot is still considered an error in print." (Also see Commonly Confused Words: Allot, A Lot, and Alot.)

and etc.
Because the abbreviation etc. (from the Latin et cetera) means "and so on," and etc. is redundant. In any case, avoid using etc. in your essays: often it gives the impression that you simply can't think of anything else to add to a list. (Also see Commonly Confused Words: Etc. and Et al.)

anywheres
Huck Finn can get away with saying, "There warn't a sound anywheres," but on formal occasions drop the terminal s. If anywheres appears anywhere in your dictionary, it's probably labeled "nonstandard" or "dialectal."

could of
Don't confuse this nonstandard form with the contraction could've. Could of (along with should of and would of) can and should be replaced by could have (and should have and would have). As for coulda, shoulda, woulda, avoid dwelling on them--both in writing and in life.

hisself
This alternative form of the reflexive pronoun himself is commonly heard in certain dialects, but in formal writing steer clear of hisself (and theirself as well--though both were regarded as good usage in Middle and Early-Modern English).

furtherest
The comparative form of far is farther or further. The superlative form is farthest or furthest. Nothing's gained by combining the two forms. (Also see Commonly Confused Words: Farther and Further.)

irregardless
This double negative (ir- at the beginning and -less at the end) may not deserve Bryan Garner's label of "semiliterate . . . barbarism," but he's probably right that in print it "should have been stamped out long ago" (Garner's Modern American Usage, 2009). Use regardless instead.

its'
Its is a possessive pronoun (like his or her). It's is a contraction of it is or it has. That leaves nothing for its' to do--so toss it. (Also see Commonly Confused Words: Its and It's.)

let's us
Let's us means "let us us." To avoid the repetition, write lets ("She lets us play in her yard") or let's ("Let's play in her yard") or let us ("Let us pray"). (Also see Commonly Confused Words: Lets and Let's.)

nohow
If you have the know-how to write, you don't need to be told to avoid nohow. Instead use in no way or not at all.

Bonus Word to Avoid: iconic
Used as a vague synonym for "you might have heard of it," this vogue word has overstayed its welcome. In the words of Dean Stern at the Yale School of Architecture, "It's ridiculous. It's an overused word. Don't use it again." Unless you're referring to a religious image, an object of uncritical devotion, or a graphic symbol on a computer display, avoid the awesomely overworked words icon and iconic.

+++++++++++++++++++++++++++++++++++++     
Good Netiquette And A Green Internet To All!  ===================================================================== 
Tabula Rosa Systems - Tabula Rosa Systems (TRS) is dedicated to providing Best of Breed Technology and Best of Class Professional Services to our Clients. We have a portfolio of products which we have selected for their capabilities, viability and value. TRS provides product, design, implementation and support services on all products that we represent. Additionally, TRS provides expertise in Network Analysis, eBusiness Application Profiling, ePolicy and eBusiness Troubleshooting. 

We can be contacted at:

sales@tabularosa.net  or 609 818 1802.

 ===============================================================
In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” has just been published and will be followed by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:

 www.amazon.com/author/paulbabicki

Anyone who would like to review the book and have it posted on my blog or website, please contact me paul@netiquetteiq.com.

In addition to this blog, I maintain a radio show on BlogtalkRadio  and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and  Yahoo.  I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ and  PSG of Mercer County, NJ.

Additionally, I am the president of Tabula Rosa Systems, a “best of breed” reseller of products for communications, email, network management software, security products and professional services.  Also, I am the president of Netiquette IQ. We are currently developing an email IQ rating system, Netiquette IQ, which promotes the fundamentals outlined in my book.

Over the past twenty-five years, I have enjoyed a dynamic and successful career and have attained an extensive background in IT and electronic communications by selling and marketing within the information technology market.

Netiquette IQ Blog Of 4/26/17 - Why Are We So Sensitive To email Errors?

Buy the books at

 www.amazon.com/author/paulbabicki
====================================================

From thenation.com

Wednesday, Apr 26, 2017 11:00 AM EDT

Not just grammar Nazis: Why mistakes in short emails could make anyone judge you

Why are we so sensitive to email errors?

Julie Boland and Robin Queen, The Conversation

This article was originally published on The Conversation.

I’m a cognitive psychologist who studies language comprehension. If I see an ad for a vacation rental that says “Your going to Hollywood!” it really bugs me. But my collaborator, Robin Queen, a sociolinguist, who studies how language use varies across social groups, is not annoyed by those errors at all.

We were curious: what makes our reactions so different?

We didn’t think the difference was due to our professional specialties. So we did some research to find out what makes some people more sensitive to writing mistakes than others.

What prior research tells us

Writing errors often appear in text messages, emails, web posts and other types of informal electronic communication. In fact, these errors have interested other scholars as well.

Several years before our study, Jane Vignovic and Lori Foster Thompson, who are psychologists at North Carolina State University, conducted an experiment about vetting a potential new colleague, based only on an email message.

College students who read the email messages perceived the writer to be less conscientious, intelligent and trustworthy when the message contained many grammatical errors, compared to the same message without any errors.

And at our own University of Michigan, Randall J. Hucks, a doctoral student in business administration, was studying how spelling errors in online peer-to-peer loan requests at LendingTree.com affected the likelihood of funding. He found that spelling errors led to worse outcomes on multiple dimensions.

In both of these studies, readers judged strangers harshly simply because of writing errors.

Typos vs. grammos

Over the last several years, we conducted a series of experiments to investigate how written errors change a reader’s interpretation of the message, including the inferences that the reader makes about the writer.

For our original experiments, we recruited college students to be our readers, and for our most recent experiment, we recruited people from across the country who differed widely in terms of age and level of education.

In all of our experiments, we asked our participants for information about themselves (e.g., age, gender), literacy behaviors (e.g., time spent pleasure reading, texts per day), and attitudes (e.g., How important is good grammar?). In the most recent experiment, we also gave participants a personality test.

In each experiment, we told our participants to pretend that they had posted an ad for a housemate and gotten 12 email responses. After reading each email, the participants rated the writer as a potential housemate, and on other factors like intelligence, friendliness, laziness, etc.

In fact, we had created three versions of each email. One version had no mistakes. One version included a few typos, e.g. abuot for about. Another version had errors involving words that people often mix up, such as there for their (we called these grammos).

Everyone read four normal messages, four with “typos,” and four with “grammos.” Different people read the other versions of each message, so that we could separate responses to the errors from responses to the message content.

Errors matter — but to whom?

In all of our experiments, readers rated the writers as less desirable if the emails included either typos or grammos. We expected this based on the earlier research, described above. In addition, people differed in their sensitivity to the two types of errors.

For example, college students who reported higher use of electronic media were less sensitive to the errors, though time spent pleasure reading had no effect. Prior research on writing errors had not compared types of errors, nor collected information about the readers, in order to see which reader characteristics influenced interpretation.

Both of these strategies for understanding how errors impact interpretation are unique to our research.

Perhaps the most interesting finding is from the experiment in which we gave participants the personality test. It measured the five traits considered to be important in personality research: extraversion (i.e. how outgoing or social a person is), agreeableness, openness to experience, conscientiousness and neuroticism (prone to anxiety, fear, moodiness).

This experiment involved adults who varied a lot in age and education, but those differences didn’t affect their interpretation of the writing errors.

Unlike the initial study with college students, use of electronic media had no effect. What mattered were the personality traits: people responded to the writing errors based on their personality type.

People who scored high in conscientiousness or low on the “open-to-experience” trait were more bothered by the typos. People who scored low on agreeability were more bothered by the grammos. And people who scored low on “extraversion” were more bothered by both types of errors. In contrast, how people scored on neuroticism did not alter the impact of either type of error.

Remember, by being bothered we mean that the reader gave lower ratings on the housemate questionnaire to writers who made that type of error.

Why a short email could matter

Our findings — that our personality influences our interpretation of a message — complement other research that has found that our personality influences what we say and how we say it.

In 2015, Gregory Park and other researchers at the University of Pennsylvania and the University of Cambridge analyzed Facebook posts from more than 66,000 users who had also completed a personality test based on the same five personality traits that we measured in our study. They found the use of words like love, party and amazing are correlated with extraversion, while the words sick, hate and anymore are correlated with neuroticism.

This research built upon earlier work by researchers Tal Yarkoni and James W. Pennebaker.

While reading our research, two key points need to be kept in mind. First, we think that errors influenced readers’ perception of the writer mainly because the writer was otherwise unknown — the short email was the only basis for judgment. Second, we didn’t ask the readers how likely they were to point out errors to the people who make them.

So, it doesn’t necessarily follow from our study that your friends will view you more negatively if you don’t proofread your email messages, or that you can predict which people will call you on it based on their personality.

But, you might want to keep these findings in mind when you write for an unknown audience or when you read something from someone you don’t know.

Julie Boland, Professor of Psychology and Linguistics, University of Michigan and Robin Queen, Professor of Linguistics, English Language and Literatures and Germanic Languages and Literatures. , University of Michigan

++++++++++++++++++++++++++++++++++++++    Good Netiquette And A Green Internet To All!  =====================================================================Tabula Rosa Systems - Tabula Rosa Systems (TRS) is dedicated to providing Best of Breed Technology and Best of Class Professional Services to our Clients. We have a portfolio of products which we have selected for their capabilities, viability and value. TRS provides product, design, implementation and support services on all products that we represent. Additionally, TRS provides expertise in Network Analysis, eBusiness Application Profiling, ePolicy and eBusiness Troubleshooting. 

We can be contacted at:

sales@tabularosa.net  or 609 818 1802.

 ===============================================================
In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” has just been published and will be followed by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:

 www.amazon.com/author/paulbabicki

Anyone who would like to review the book and have it posted on my blog or website, please contact me paul@netiquetteiq.com.

In addition to this blog, I maintain a radio show on BlogtalkRadio  and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and  Yahoo.  I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ and  PSG of Mercer County, NJ.

Additionally, I am the president of Tabula Rosa Systems, a “best of breed” reseller of products for communications, email, network management software, security products and professional services.  Also, I am the president of Netiquette IQ. We are currently developing an email IQ rating system, Netiquette IQ, which promotes the fundamentals outlined in my book.

Over the past twenty-five years, I have enjoyed a dynamic and successful career and have attained an extensive background in IT and electronic communications by selling and marketing within the information technology market.