Saturday, May 10, 2014

Netiquette - A Classice 1876 Business Letter - Some Things Never Change


 

Netiquette is based upon a number of principals, some many years old. As such we must not simply consider the ways we can communicate better, but also understand the value of Netiquette’s different forms. We can learn much from the lessons of yesterday and apply them to the lessons of today. It is astounding to me to see this letter and consider the value people placed in the ways of communicating well!

This excerpt is From the book, “How to write letters” by J. Willis Westlake

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 How To Write Letters: A Vintage Guide to the Lost Art of Epistolary Etiquette from 1876
by Maria Popova From an article published on brainpickings.com
  
“A letter should be regarded not merely as a medium for the communication of intelligence, but also as a work of art.” 

As letter-writing is the most generally practiced, so also is it the most important, practically considered, of all kinds of composition.
He makes a note on quantity vs. quality:
Take pains; write as plainly and neatly as possible — rapidly if you can, slowly if you must. Good writing affects us sympathetically, giving us a higher appreciation both of what is written and of the person who wrote it. Don’t say, I haven’t time to be so particular. Take time; or else write fewer letters and shorter ones. A neat well-worded letter of one page once a month is better than a slovenly scrawl of four pages once a week. In fact, bad letters are like store bills: the fewer and the shorter they are, the better pleased is the recipient.
He then goes on to list several guidelines for an excellent letter:
  1. Style of Writing. — All flourishing is out of place in a letter. The writing should be plain and, if possible, elegant, so that it maybe both easy to read and gratifying to the taste. The most fashionable style for ladies is what is called the English running-hand. A rather fine hand is preferable for ladies, and a medium one for gentlemen. A person who writes a large hand should use large paper and leave wide spaces between the lines.
  2. Skipping Pages. — After reaching the bottom of the first page, it is generally better to continue the letter on the second, instead of passing to the third; because the writer may find more to say than he at first thought of, and after having filled the first and third pages, may be compelled to go back to the second, and thence to the fourth.
  3. Crossing. — Many persons, ladies especially, have a habit of crossing their letters. It is better not to do it. If one sheet is not large enough to hold all you have to say without crossing, take an extra half-sheet, or a sheet if need be. Crossing does not seem to be entirely respectful to your friend; for it implies (though he may not so understand it) that you do not think enough of him to use any more paper on his account. Besides, crossed writing is hard to read; and you have no right to task your friend’s eyesight and tax his time by compelling him to decipher it. Cross-lining came into use when paper was dear and postage high. Then there was some excuse for it. Now there is none.
  4. Blots and Interlineations. — Of course no blots are allowable. Better rewrite the letter than send a blotted one. And avoid, as far as possible, interlineations and erasures. A few words my be interlined in a very small hand, but even a single interlined word mars the beauty of a page. A letter should be regarded not merely as a medium for the communication of intelligence, but also as a work of art. As beauty of words, tone, and manner adds a charm to speech, so elegance of materials, writing, and general appearance, enhances the pleasure bestowed by a letter. ===========================================                                                                                             

  1.   Get more email opens with my book, "Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power To Your Email".  Improve 100% or more.
    ·         Receive more responses, interviews, appointments, prospects and sales.
    ·         Be better understood.
    ·         Eliminate indecision.
    ·         Avoid being spammed 100% or more.
    ·         Have recipient finish reading your email content. 
    ·         Save time by reducing questions.
    ·         Increase your level of clarity.
    ·         Improve you time management with your email.
    ·        Have quick access to a wealth of relevant email information.
    Enjoy most of what you need for email in a single book.
    ===========================================
    In addition to this blog, I have authored the premiere book on Netiquette, " Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:
     www.amazon.com/author/paulbabicki
     If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and  Yahoo I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and  PSG of Mercer County, NJ.
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  2.  

Netiquette IQ Quote of The Day - From Steve Jobs


My recent blog on recruiters was one that exposed discouraging  facts for any job seeker. But there are still many companies which treat people as assets and maintain the best Netiquette in their communication process. Obviously, Apple is one of them!
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“You need to have a collaborative hiring process.”
Steve Jobs, Apple
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Great Reasons for Purchasing Netiquette IQ
·         Get more email opens.  Improve 100% or more.
·         Receive more responses, interviews, appointments, prospects and sales.
·         Be better understood.
·         Eliminate indecision.
·         Avoid being spammed 100% or more.
·         Have recipient finish reading your email content. 
·         Save time by reducing questions.
·         Increase your level of clarity.
·         Improve you time management with your email.
·        Have quick access to a wealth of relevant email information.
Enjoy most of what you need for email in a single book.
===========================================
In addition to this blog, I have authored the premiere book on Netiquette, " Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:

 www.amazon.com/author/paulbabicki


 If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and  Yahoo I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and  PSG of Mercer County, NJ.

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video


Friday, May 9, 2014

Netiquette IQ - Tabula Rosa Newsletter and Our New Radio Podcast on May 10th

Gigamon's GigaSMART - Line-Rate packet Modification Technology; from the Netiquette IQ blog: Five Difficult Email Habits to Stop, and an interview with management recruiter,  Gene Salvadore.

Products, Blogs and Speakers

Each week we will highlight one of our products, share a Netiquette IQ Blog and direct you to our BlogTalkRadio program which airs on Saturday's at Noon , EST.

Tabula Rosa Systems (TRS) is dedicated to providing Best of Breed Technology and Best of Class Professional Services to our Clients.  TRS offers product design, implementation and support services on all products that we represent. Additionally, TRS provides expertise in Network AnalysiseBusiness, Application ProfilingePolicy and eBusiness Troubleshooting.

A special thank you to David Schuchman for his MailChimp expertise.


Line-Rate Packet 
Modification Technology
Gigamon’s patented GigaSMART® technology can enhance your monitoring infrastructure with a range of packet functions and intelligent applications to enable the modification, manipulation, transformation, and transport of traffic from your network to the tools you rely upon for management, monitoring, and security.

GigaSMART technology extends the intelligence and value of the Gigamon Visibility Fabric™ architecture with the capabilities to modify packets at line rate and add valuable information through packet functions including packet slicing, masking, source port labeling, tunneling, header stripping, time stamping, and Layer 7 load balancing. GigaSMART applications provide stateful packet correlation capabilities that enable de-duplication and provide session awareness for enhanced visibility and insights into the control and data traffic flows.
Network monitoring tools can now perform more efficiently by eliminating unwanted content with de-duplication and packet slicing. Masking allows network security teams to hide confidential information like passwords, financial accounts, or medical data enabling companies to meet SOX, HIPAA, and PCI compliance regulations. Organizations can improve accuracy by adding source or timing information at the point of collection with the source port labeling and time stamping capabilities.
Enhanced packet distribution features available with Adaptive Packet Filtering or Layer 7 load balancing, enable visibility into packet contents. When combined with header stripping, tools can operate more effectively by removing unwanted protocol headers.
The advanced processing capabilities of the GigaSMART card can also be leveraged to summarize and generate NetFlow statistics from incoming traffic streams. Offloading NetFlow Generation to the out-of-band Gigamon Visibility Fabric eliminates the risk of expending expensive production network resources in generating these analytics. Enhanced flow-level visibility across remote locations and Big Data environments can be used to derive usage patterns, top talkers, top applications, etc. for effective capacity planning and enforcing security policies.
With the GigaSMART GTP Correlation application, service providers can reliably filter and forward specified subscriber sessions (both GTP-c and GTP-u) to monitoring and analytic tools. Gigamon’s FlowVUE™ application is a subscriber IP-based sampling paradigm that allows for sampling of active subscriber’s device IPs (UE IP’s) across GTP-u tunnels. The integrity of the sampled subscriber flows is preserved by forwarding all the packets associated with the user-endpoint to the probes. The ability to filter and sample on subscriber devices and transmit all the associated sessions of interest to the monitoring tools intelligently reduces the amount of data, while enabling Big Data throughput processing, with existing cost structures.

For more information, call Tabula Rosa Systems at 609-818-1802, or email sales@tabularosa.net

5 Difficult Email Habits to Stop

Most advice on email Netiquette, including this blog at times, focuses on things which are most apparent. This includes grammar, punctuation, spelling, etc. 

It has been stated previously in this blog and addressed more thoroughly in my  book,"NetiquetteIQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email" that much of good Netiquette involves establishing good habits and processes. There are many more subtle items which you should be mindful of to assist you in having advanced email skills.



The following are five items which many senders, even those with high Netiquette skills, find difficulty in doing or often overlook. Here are a first round of five, in no predetermined order.

1. Using I to begin an email, paragraph or overusing this pronoun in a message

2. Utilizing too many incomplete or shortened sentences

3. Inadvertently having imperatives or requests which can be misunderstood as commands

4. Presuming shortened names are appropriate

5. Giving complete dates, including day, date and month

Try this simple exercise!

To see if you are prone or tend to overlook the above five items, do the following. Take the next ten or twenty emails of more than three or four paragraphs which you compose and scan them for the items mentioned. Look for items such as let's, you must (as commands) or a shortened date. Some of the others are more obvious. Some senders, myself included, will find that not using I to begin an email or paragraph can be a challange. 

Upcoming Events on
BlogTalkRadio,
Saturdays at Noon (EST)


5/10 (Noon) EST
Gene Salvadore
Founder, President and CEO of Convergent Search Group, Inc., and Managing Director of CompuSearch of Cranberry brings with him more than a decade of engineering sales and executive search experience including prior employment within the Management Recruiter International network. Gene has worked comprehensively with clients throughout the United States building national sales and sales engineering teams focused upon network and enterprise systems providers. Utilizing his extensive contacts throughout the industry and strategic partnerships with other key recruiters who similarly specialize in his area of expertise, he possesses a unique understanding of the key players and the specifics of their highly sophisticated product offerings.

5/17 (Noon) EST
Wanda Ellett
Founder, G45 Consulting, a certified Minority-Woman owned, privately held firm dedicated to providing outstanding service for their clients.  Their team consists of energetic solution driven professionals, spanning many industries, specializing in Technology and Finance.

5/24 (Noon) EST
Serkan Gecmen
Developer of the Netiquette IQ online test.Serkan has also worked in the formative levels of the gaming industry and gained significant operational perspective to manage and foster success in seven casino resorts throughout the nation. His efforts have been maximizing guest satisfaction and profitability, property re-branding, hotel launch, advertising, direct marketing, development and execution of large scale promotions and creative concepts that build brand awareness, strategic planning, budget forecasting, Asian marketing, as well as large scale contract negotiations, media oversight, special event planning, entertainment and casino host management.