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The follow is an excerpt from my book, "Netiquette IQ . . ." If you wish to understand some of the elements which contribute negatively to our communication, both personal and professional, this is a great advanced summation. For a closer look at the book, follow the links below.
Hazardous emails
Recently the American
Management Association) and ePolicy Institute conducted a survey and found 80 percent of 526
companies had a formal email policy. There are no longer excuses for errors in
emails (from a legal, corporate, or personal perspective). Appropriate
Netiquette extends beyond the commonsense basic values contained in its core
principals. Netiquette encompasses the privileges that individuals are afforded
and entrusted with during employment.
Much like utilizing a desk, kitchenette,
or audio-visual equipment at one’s place of employment, the email
infrastructure is the property of the employer and is owed respect,
consideration, and requisite adherence to both common sense and implicit
corporate rules. Netiquette encompasses respect and adherence for the following:
1. Maintaining the
company’s reputation
2. Preventing sexual
or illegal workplace harassment
3. Defamation, libel
4. Data leakage
5. Compliance
violation (HIPPA, etc.)
Topics to avoid
1. Terrorism
2. Committing crimes
3. Sexual explicitness
4. Conspiratorial dialogue:
a. Delete this
b. No one will find
out
c. Is this legal
d. What happens if we
get caught
e. Or else!
f. Unless this is done,
then…
5. Racism
6. Sexism
7. Violence
8. Sedition
9. Extreme hatred or
anger
10. Revenge
12. Employment change
on business accounts
Emails about anyone’s medical condition
(e.g., chemotherapy, CT scan, MRI) should not be written. HIPPA legislation was
enacted to ensure that people are protected against having their information
exposed electronically.
One should always avoid using one’s
company name in a personal blog, as there may be a policy against it.
One should refrain from disclosing
details such as financials, pricing ,or technical details about another company
outside your organization when a nondisclosure may be in place.
Social invitations, such as a request
for a date, are to be avoided on company email. If sexual harassment is ever
claimed, there is an electronic record. This can be, arguably, a form of proof.
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|
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==================================
Good Netiquette And A Green Internet To All! =====================================================================Tabula Rosa Systems - Tabula Rosa Systems (TRS) is dedicated to providing Best of Breed Technology and Best of Class Professional Services to our Clients. We have a portfolio of products which we have selected for their capabilities, viability and value. TRS provides product, design, implementation and support services on all products that we represent. Additionally, TRS provides expertise in Network Analysis, eBusiness Application Profiling, ePolicy and eBusiness Troubleshooting.
We can be contacted at:
===============================================================In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” has just been published and will be followed by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:
www.amazon.com/author/paulbabicki
Anyone who would like to review the book and have it posted on my blog or website, please contact me paul@netiquetteiq.com.
In addition to this blog, I maintain a radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ and PSG of Mercer County, NJ.
Additionally, I am the president of Tabula Rosa Systems,
a “best of breed” reseller of products for communications, email,
network management software, security products and professional
services. Also, I am the president of Netiquette IQ. We are currently developing an email IQ rating system, Netiquette IQ, which promotes the fundamentals outlined in my book.
