Saturday, May 9, 2015

Netiquette IQ Special Blog For Our Moms - HAPPY MOTHER'S DAY FOR ALL MOTHERS!


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 HAPPY MOTHER'S DAY FOR ALL MOTHERS!
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Great Reasons for Purchasing Netiquette IQ
·         Get more email opens.  Improve 100% or more.
·         Receive more responses, interviews, appointments, prospects and sales.
·         Be better understood.
·         Eliminate indecision.
·         Avoid being spammed 100% or more.
·         Have recipient finish reading your email content. 
·         Save time by reducing questions.
·         Increase your level of clarity.
·         Improve you time management with your email.
·        Have quick access to a wealth of relevant email information.
Enjoy most of what you need for email in a single book.

=====================================================
**Important note** - contact our sister company for very powerful solutions for IP management (IPv4 and IPv6, security, firewall and APT solutions:

www.tabularosa.net

In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” will be published soon follow by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:

 www.amazon.com/author/paulbabicki

 If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  Additionally, I provide content for an online newsletter via paper.li. I have also established Netiquette discussion groups with Linkedin and Yahoo.  I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. Further, I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and have been a contributor to numerous blogs and publications. 

Lastly, I am the founder and president of Tabula Rosa Systems, a company that provides “best of breed” products for network, security and system management and services. Tabula Rosa has a new blog and Twitter site which offers great IT product information for virtually anyone.
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video

Netiquette IQ Blog of 5/9/2015 - So You Think You Know your Email? Take This Test And See!

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The following quiz is not an easy one. See if you can score an 88% or higher! You will be in the email elite! If your score is not a good one, consider my book, noted below. Answers appear later in the blog.

What should your “from” field show?
A)     Your service provider; B)  Your full name; C)  Your desired reply address; D)  Your nickname, E)  All of the above

What should the “to” field show?
A)     Desired public recipient(s); B)  Anyone who wishes to receive the message;
 C)  Both A and B; D)  Neither A or B, E)  None of the above

Who should be in a “cc” field?
A)     Those not expected to reply; B)  Those who need to know the content;
 C)  Those in any preceding message; D)  Both A & B, E)  None of the above

Subject fields should:
A)     Never be blank; B)  Be changed for different topics;  
C)  Left unchanged when an initial direct reply is given; D)  Not exceed 10-12 words, E)  All of the above

Subject fields:
A)     Do not require capitals; B)  Should end with a punctuation mark; 
C)  Should not include links; D)  Can have all capitals if urgent, E)  Use normal punctuation except the end of the entry

A recipient in a cc field should:
A)     Never reply; B)  Reply only to appropriate people;
 C)  Include others when replying; D) Reply only to the sender, E)  A & C

When a recipient is in a “Bcc” field, one:
A)     Can forward a message; B)  Should never forward the message;
 C)  Should only forward to a new recipient; D)  Ought to reply if deemed important, E)  Both B & D 

A subject field:
A)     Can comprise the entire message; B)  Can be partially changed by a replier;  
C)  Can be fully changed by a replier, D)  Both A & B, E)  Both A & C

Salutations:
A)     Should always be used; B)  Are only needed in business email; 
C)  Should never use nicknames; D)  Should include official titles, E)  Both A & C

Salutations should:
A)     Include all To and cc recipients; B)  Only include To: recipients;  
C)  Usually have more than one word; D)  Be followed by a colon or comma, E)  B, C and D

Salutations should include:
A)     Someone’s first and last names; B)  No abbreviations;   
C)  A capital for the first word; D)  All of the above, E)  None of the above

When multiple people are addressed in a salutation:
A)     Always spell out everyone’s name and title; B)  “To All” can always be used; 
C)  “Sirs” can be used if all are male; D)  All of the above, E)  None of the above

If an email is to a stranger,
A)     The reason for the email should be stated first; B)  An introduction should be done first;  
C) An introduction and purpose can be done in either order; D)  A purpose is not necessary, E)  None of the above

Font sizes in email should:
A)     Be 8-10 point  B)  Be determined by the font style; C)  Use regular text but all italics is acceptable; D)  Be 10-12 point, E)  Both C & D

Which of the following are the most common type of email:
A)     Spam; B)  Personal; C)  Business; D)  Social, E)  Commentary

Formal email should not have:
A)     Concise descriptions; B)  The pronoun “I”; C)  Acronyms; D)  Any threads, E)  All threads

Which of these are acceptable as a full email
A)     Thank you; B)  You bet; C)  Sorry; D)  A & C, E)  A & B

Which of the following are correct for normal email:
A)     12:00 noon; B)  12 pm; C)  12:00 pm; D)  1200 hours, E)  Noon

Attachments should:
A)     Be equal or less than 10MB; B)  Always be used for resumes; 
C)  Have short titles (four words or less); D)  None of the above, E)  A, B & C

When sending an urgent email:
A)     Flags should always be used; B)  Multiple exclamation marks should be used in the address field;
 C)  Be stated as “Urgent” in the address field; D)  All of the above, E)  None of the above

According to surveys, most email users:
A)     Believe they check less than they do; B)  Respond less quickly than they actually do;
 C) Write worse email than they believe they do; D)  All of the above, E)  None of the above

Which of the following is acceptable for using parentheses:
A)     Adding information; B)  Adding an afterthought; 
C)  Adding a personal opinion; D)  All of the above, E)  None of the above

Personal email policy should include:
A)     A signature template; B)  Auto replies for absences longer than 48 hours;
C)  A disclaimer; D)  A tone checker, E)  Auto correction for spelling

When replying to an email:
A)     Reply within 24 hours even on holidays; B)  Do not include the original attachment;  
 C)  Keep the original email above the reply; D)  Do not inclu

de an additional attachment, E)  None of the above

When should an email not be responded to:
A)     When it is spam; B)  When a sender delivers two thank you’s;  
C)  To an auto-reply; D)  All of the above, E)  A & B only
=======================================
Great Reasons for Purchasing Netiquette IQ
·         Get more email opens.  Improve 100% or more.
·         Receive more responses, interviews, appointments, prospects and sales.
·         Be better understood.
·         Eliminate indecision.
·         Avoid being spammed 100% or more.
·         Have recipient finish reading your email content. 
·         Save time by reducing questions.
·         Increase your level of clarity.
·         Improve you time management with your email.
·        Have quick access to a wealth of relevant email information.
Enjoy most of what you need for email in a single book.

=====================================================
**Important note** - contact our sister company for very powerful solutions for IP management (IPv4 and IPv6, security, firewall and APT solutions:

www.tabularosa.net

In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” will be published soon follow by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:

 www.amazon.com/author/paulbabicki

 If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  Additionally, I provide content for an online newsletter via paper.li. I have also established Netiquette discussion groups with Linkedin and Yahoo.  I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. Further, I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and have been a contributor to numerous blogs and publications. 

Lastly, I am the founder and president of Tabula Rosa Systems, a company that provides “best of breed” products for network, security and system management and services. Tabula Rosa has a new blog and Twitter site which offers great IT product information for virtually anyone.
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ANSWERS

C


A

D

E

E

D

B

B

A

E

C

C


B

D

A

E

A

E

B

E
D

D
A

B

D
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Friday, May 8, 2015

Netiquette IQ Blog Of 5/8/2015 - Categories Of Email - Good Definitions

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There have been a number of lists published on email types. Here is an interesting one. My book, referenced below suggests a considerably diverse one. However you may find value in this one!
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The Seven Types Of Emails And How To Deal With Them

lifehacker.com.au George Kao 28 November 2014 2:30 PM

We all deal with inbox overload every day, whether it’s messages from work or suspicious salutations about a surprising inheritance. But you can categorise all the emails you receive into seven basic categories to more easily process them without taking all day.

There are of course a lot of tactics you can use to deal with emails, but let’s start by taking a look at what these seven categories are and how to utilise them.
The Seven Categories of Email

File away. Examples include tax receipts, examples of great emails, and info needed when you next work on a project. It can be helpful to create folders for these, but don’t get crazy with categorisation; if you find yourself creating many folders, you need to simplify your work or life. And when you actually need to find an email, practice using the search function. 
Optional response. No need to respond, but it would be more courteous if you did.
Spare time reading. It would be nice to read, but not required. Practise putting as many emails as possible into this category (and the previous one!) This is key to improving your email productivity.
 Required to respond today — Go ahead and respond either in the moment, if important and urgent, or at the end of your workday when you are clearing out your inbox. 
 Required to respond (e.g. emails from a boss, partner, or client) but not today. Distance creates perspective. If an email doesn’t require a response today, put it in a folder named the day you would like to respond (Monday, Tuesday, etc.) then on that day, go into that folder. For example you might want to follow a “morning checklist” that includes “Open today’s email folder”. There are a few tools you can use to automate this: RightInbox for Gmail (I use this) and FollowUpThen.com or FollowUp.cc.
Undecided. Rather than indulge in analysis of paralysis, just put it into one of the above categories. It’s probably #1 or #2.10.   
Consider creating email folders for #2-5. #2 could be multiple folders depending on projects. #3 and #4 can just be one folder each.
#5 could be multiple folders too — a different folder for each weekday, and another set of folders for each month, or you can use the automated tools suggested above.
Make Your Email Processing More Efficient
·         Have a specific time to process your email. I spend 30 minutes at the end of each workday clearing my email inbox to zero. This is more efficient than trying to clear your inbox to zero throughout the day. Why? Because of the “batching” principle. The less often you switch activities, the more flow and efficiency you tend to experience.
·          
·         What if you get urgent emails? This is why I do check my email throughout the day (about once an hour) to see if there’s anything urgent and important. If it requires a response immediately, I do that. If not, I save the response for end of day. Remember this: distance creates perspective. The longer you can wait to respond to an email, the more perspective you have about the issue. Sometimes by the end of day, the issue resolves itself. When people figure things out for themselves, they become more empowered in the process.
·          
·         Anytime you’re not checking email, close your email software. Or at least make it so you don’t see the number of new emails climbing up. This way, you’re not draining your subconscious energy, continuing to wonder if you’re getting messages. And definitely turn off any email notifications — audio and visual — for new messages. You don’t work in a nuclear power plant. (And even if you did, the truly urgent stuff wouldn’t come via email.)
·          
·         When you process your inbox that one time a day (which I recommend to do at the end of workday, so your motivation to finish your day will naturally speed up your email processing) — set an intention to process your email quickly, like a game. (You can even try the “email game” tool.) Say to yourself “Next, Next, Next,” as you delete or archive most emails, rather than spend energy with each and every email.
·          
·         Write shorter emails. What is the one main thing you want to communicate? Say it concisely. The shorter your emails, the shorter their email response tends to be. It saves everyone time.
·         However: be positive & friendly. Emails can build, or erode, relationships quickly. I always try to come across as encouraging and kind, and start or end my emails with something appreciative about the recipient or the situation. For example, “Thanks for your thoughtful message!” or “Hope the rest of your week goes well!” Think of the primary purpose of most emails to be relational (improving trust in that relationship)and secondarily transactional (asking/answering questions, proposing ideas, etc.)
·          
·         When doing your once-a-day inbox clearing, process your email from top down. If you skip around, it’s usually inefficient. To get to zero you need to clear all inbox emails anyway, so start at the top (the most recent) message. And when you have a clear inbox most days (or at least once a week), you will palpably feel lighter and happier. Try it.
·          
·         Only open a few emails, while archiving/deleting the rest. Most of us subscribe to too many newsletters and every couple of months you’ll find that you’ve again subscribed to more than you read. Simply resolve to open and respond to the personal and private emails. The rest? Categorise according to the aforementioned seven types. And learn how to quickly archive/delete emails in your email client of choice; for example, in Gmail, it’s clicking the checkbox at the top of a page to select all, then click “archive” to get it all out of the inbox. I do this after I’ve responded to the emails I need to respond to. Then, I quickly archive the remainder.
·         Consider creating email templates. Whenever you find yourself replying with the same content, it may be time to copy and paste that content to a document called Email Templates. Whenever you are processing email, open that document.
·          
·         If you have any time remaining to your email processing time, after you do the above, or in your spare time, you can go into your Optional Response & Optional Reading email folders and chip away at them. Remember: they are optional, so just do whatever you have a bit of time for. Balance in your life is more important than clearing your optional folders!
·          
Of course, these are just some suggested guidelines and your line of work can often require you to deal with emails in specific ways. Try these rules as starting point to organise your emails and create your own process to deal with inbox overload.
=======================================
Great Reasons for Purchasing Netiquette IQ
·         Get more email opens.  Improve 100% or more.
·         Receive more responses, interviews, appointments, prospects and sales.
·         Be better understood.
·         Eliminate indecision.
·         Avoid being spammed 100% or more.
·         Have recipient finish reading your email content. 
·         Save time by reducing questions.
·         Increase your level of clarity.
·         Improve you time management with your email.
·        Have quick access to a wealth of relevant email information.
Enjoy most of what you need for email in a single book.

=====================================================
**Important note** - contact our sister company for very powerful solutions for IP management (IPv4 and IPv6, security, firewall and APT solutions:

www.tabularosa.net

In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” will be published soon follow by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:

 www.amazon.com/author/paulbabicki

 If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  Additionally, I provide content for an online newsletter via paper.li. I have also established Netiquette discussion groups with Linkedin and Yahoo.  I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. Further, I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and have been a contributor to numerous blogs and publications. 

Lastly, I am the founder and president of Tabula Rosa Systems, a company that provides “best of breed” products for network, security and system management and services. Tabula Rosa has a new blog and Twitter site which offers great IT product information for virtually anyone.
==============================================
video