The Deterioration of Civility in America (and the world) - Email is a source

Civility in America continues to disintegrate and rude behavior is becoming the "new normal," according to a new national survey. Reports of personal infringements are on the rise, driving 70 percent of Americans to believe that incivility has reached crisis proportions. With Americans encountering incivility more than twice a day, on average, and 43 percent expecting to experience incivility in the next 24 hours, dealing with incivility has become a way of life for many. The study, from Weber Shandwick, Powell Tate and KRC Research, found that 71 percent believe civility has declined in recent years and 54 percent expect the decline to continue.

The decline of civility in America is not just limited to its borders but extends to all parts of the globe and all demographics as well.

This article (published in Bulldog Reporter 7/30/2013) reflects what most of us know. It goes on to mention causes, many of which are technology centric. Email is among these. In my book  "Netiquette - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email", this issue is addressed in many ways. These include deterioration of basic grammar, lack of clarity, careless tone and many more. For all of the benefits that the technology offers, most of which were undreamed of just a few years ago, many detriments arise. Email and other types of technology communication remove much of the human factor in interactions which increase misunderstandings, promote unintended perceptions by end users and often cause outcomes opposite of those intended.

Email quality can be hugely improved for users simply by initiating Netiquette basics into their correspondences. My blog now has 90 posts, most of which give very purposeful advice ranging from description fields, salutations, punctuation, using complete sentences through to communicating overseas and keeping positive tone in one's email . Spend ten every day with this blog or with my book and you will find a change, not only with the thought you put into email but also with the types of positive replies you get. You can also comment and ask for specific advice.

+++++++++++++++++++++++++++++++++++++++++++
Remember you can subscribe to receiving

notifications when new blogs are posted:
http://netiquetteiq.blogspot.com/feeds/posts/default
 

If you found value in this blog, please reference it in your social media network!

We will be publishing a book on Netiquette shortly entitled "NetiquetteIQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". 
Also there will be an email "IQ" test on our website:

 www.netiquetteiq.com

paul@netiquetteiq.com

#Paul Babicki

paul@netiquetteiq.com

#Serkan Gecmen

serkan@netiquetteiq.com

Happy emailing and good Netiquette!
 #email

Types of business Email

 

Business Email

- None of the different email categories have more of a need to employ Netiquette than business related emails. Basically, virtually all categories of Netiquette are important within the business email.  The composition and distribution of business emails requires full attention and care.  This is due in part to the fact that no category of email, other than solicitation or junk mail, is typically as distanced interpersonally as this category is.

         Any item related to a business email can have a profound or immediate effect in the business correspondence.  This can be something such as the capitalization of a word, a punctuation mark, the salutation and so forth.

         Personal, casual or even generic emails present far more tolerance to Netiquette mistakes. For example, an email sent to a relative which does not capitalize their name will rarely be taken badly but a similar error in a message sent to a stranger in a business context might easily be noticed and reacted to negatively.  There is a great deal of detail involved with business communications.  My soon to be published book, "NetiquetteIQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email" will be published by the end of August. It addresses in detail many aspects of business email. Some of these will be presented in future blog postings.  The specifics will be characteristics of these categories:

1.       Business to business

2.       Business to customer

3.       Marketing

4.       Invitations

5.       Business introductions

6.       Cover - resumes

7.       Cover - other attachments

8.       Newsletters

9.       Complaints

10.        Employment - offer/acceptance/decline

11.        Scheduling

12.        Memorandum of understanding

13.        Cover - proposal

14.        Reference

15.        Billing - reminders/invoices/other notifications

16.        Promotion

17.        Letter of credit

18.        Acknowledgement of receipt

19.        Non-disclosure

20.        Thank you

 ++++++++++++++++++++++++++++++++++++

 Remember you can subscribe to receiving

notifications when new blogs are posted:
http://netiquetteiq.blogspot.com/feeds/posts/default
 

If you found value in this blog, please reference it in your social media network!

We will be publishing a book on Netiquette shortly entitled "NetiquetteIQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". 
Also there will be an email "IQ" test on our website:

 www.netiquetteiq.com

paul@netiquetteiq.com

Paul Babicki

paul@netiquetteiq.com

+Serkan Gecmen

serkan@netiquetteiq.com

Happy emailing and good Netiquette!
+email