"Better to remain silent and be thought a fool than to speak out and remove all doubt."
When you cannot remain silent, as President Lincoln quotes above, there are words to use that convey and will add extra positive tone, receptivity and effect when they are used. Many of these transcend timing, location or type of email. These are cornerstones of Netiquette vocabulary and can hardly ever be misunderstood. The following is a partial list of these: Try using a few in your next several emails. Eventually, the results will be positive!
In addition to this blog, I maintain a radio show on BlogtalkRadio online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahooa member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ and PSG of Mercer County, NJ.
I am the president of Tabula Rosa Systems, a “best of breed” reseller of products for communications, email, network management software, security products and professional services. Also, I am the president of Netiquette IQ. We are currently developing an email IQ rating system, Netiquette IQ, which promotes the fundamentals outlined in my book.
Over the past twenty-five years, I have enjoyed a dynamic and successful career and have attained an extensive background in IT and electronic communications by selling and marketing within the information technology marketplace.