No two languages are ever sufficiently similar to be considered as representing the same social reality. The worlds in which different societies are distinct, not merely the same world with different labels attached[JW1]
I have reiterated in my books, something we have all directly experienced, the importance of recognizing the subtleties of communicating by email. When you communicate with someone from a different culture, region, country, or other demographic, effective communications becomes even more challenging.
More than ever, the world’s workforce is globalizing. It is commonplace for hiring processes to be located between or even among continents. Netiquette becomes even more critical in situations such as these. To address the differences in Netiquette for each major country is beyond the scope of this book, but here are some key principles and actions that need to be part of your Netiquette practices:
1. Never make assumptions (I know I keep saying this but it’s true).
2. Emails should be simple in every aspect.
3. Take appropriate time to learn about key issues in a company’s culture especially if the company is overseas or conducts a large part of its business internationally.
4. Pay particular attention to salutations and closings.
5. Pay attention to time differences and plan to send emails accordingly.
6. Avoid translation programs, but recognize that your recipient may be using one.
7. Be careful with numeric time formats and telephone numbers.
8. Avoid any jokes, colloquialisms, or acronyms.
9. Ask if you are being clear and fully understood
10. Avoid any political discussions, even seemingly harmless ones.
11. Keep in mind the unreliability of email transmission—ask for verification of receipt.
12. Be careful of using potential spam words.
13. Be careful with tone.
14. Focus on staying consistent in your content, tone and format.Do not use native words or phrases[JW3] unless you are positive you are doing so correctly.
[JW1]Please check original text for accuracy and missing words. As it is written now, it is not a complete sentence.
[JW2]Better to say “do not try to impress by exaggerating,” as impressing in and of itself would seem to be a good thing?
Good Netiquette And A Green Internet To All!
Great Reasons for Purchasing Netiquette IQ
· Get more email opens. Improve 100% or more.
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· Be better understood.
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· Have recipient finish reading your email content.
· Save time by reducing questions.
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Enjoy most of what you need for email in a single book.
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In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” will be published soon follow by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:
If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio Additionally, I provide content for an online newsletter via paper.li. I have also established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. Further, I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and have been a contributor to numerous blogs and publications.
Lastly, I am the founder and president of Tabula Rosa Systems, a company that provides “best of breed” products for network, security and system management and services. Tabula Rosa has a new blog and Twitter site which offers great IT product information for virtually anyone.