The following is an excerpt from my book, "Netiquette IQ . . ." If take one item of email etiquette to heart, the following summary should be a part of your email process!
To learn more about the book, see the text following the blog.
Email mistakes, abuses, and misuses cause hundreds of millions of dollars in losses every year. Although a significant portion of these events are not avoidable, a large segment are. In a sense, many of these problems lie strictly in the laps of corporations; namely, for a lack of process. Many employees honestly utilize the freedoms they are given de facto. These include access to personal accounts, no restrictions utilizing corporate email for personal use, and no written policy for dos and don’ts. Clearly, a well-defined, documented, and published corporate email policy (as well as Internet, Twitter, and texting) would address these.
Conversely, employees should be mindful not to purposely or otherwise abuse a service that they do not own and has not been set up for their convenience or benefit. If they do so, they are putting their jobs, reputation, and finances at unnecessary risk. Whatever they communicate via a company email account will likely be stored and accessible for many years.
One single inadvertent slip in a business email system can result in embarrassment to the corporation, other employees, or the individual sender. Participating in dissemination of recreational material such as jokes, images, multimedia, or other files may conceivably result in litigation or retribution. Purposeful or inadvertent transfer of confidential information, intellectual property, or competitive information can also result in damage to the corporation, management, or employees.
Part of Netiquette lies not only with the email composer but also with the owner of the infrastructure that provides the vehicle of the process itself. The incorporation of policy and procedure eliminates or reduces the risk of legal liability, violation of regulatory compliancy, and loss of reputation. Additionally, damage to confidentiality strains a company’s IT resources and can adversely affect the business.
Good Netiquette And A Green Internet To All! =====================================================================Tabula Rosa Systems - Tabula Rosa Systems (TRS) is dedicated to providing Best of Breed Technology and Best of Class Professional Services to our Clients. We have a portfolio of products which we have selected for their capabilities, viability and value. TRS provides product, design, implementation and support services on all products that we represent. Additionally, TRS provides expertise in Network Analysis, eBusiness Application Profiling, ePolicy and eBusiness Troubleshooting.
We can be contacted at:
email@example.com or 609 818 1802.===============================================================
In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” has just been published and will be followed by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:
Anyone who would like to review the book and have it posted on my blog or website, please contact me firstname.lastname@example.org.
In addition to this blog, I maintain a radio show on BlogtalkRadio online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahooa member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ and PSG of Mercer County, NJ.
Additionally, I am the president of Tabula Rosa Systems, a “best of breed” reseller of products for communications, email, network management software, security products and professional services. Also, I am the president of Netiquette IQ. We are currently developing an email IQ rating system, Netiquette IQ, which promotes the fundamentals outlined in my book.
Over the past twenty-five years, I have enjoyed a dynamic and successful career and have attained an extensive background in IT and electronic communications by selling and marketing within the information technology market.