Thursday, February 15, 2018

Netiquette IQ Blog Of 2/15/18 - Proper Use Of The cc: Field and World Hippo Day

World Hippo Day, Hurray.

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The Cc:  field

         All of the Netiquette outlined in the previous section applies to the Cc: field.  Care must be given for insuring that protection of privacy is absolutely provided for in this field which is visible to all recipients.  Those who are included here, as a rule, should be parties who have a direct interest in the subject.  These people should not be addressed in the salutation or body of text as their roles are passive and are not expected to reply or take action unless explicitly asked to do so.  If multiple responses are initiated more addressees should not be added unless it is clear that the previous information is appropriate to those added.  If this is not the case, the thread should be removed.  Those who are included in the Cc: field generally should not be active in responding to the message without good reasons.

         Many add bosses, supervisors or persons of higher rank in a Cc:  Most of the time, this is for good reason.  However, to include such persons to override an option, seek to impress or have motives outside the issue at hand, should  be seriously considered because of the risk of changing the tone, range or spirit of the communication.

         Conversely, there are circumstances in email threads for dropping someone from a To:, Cc: or Bcc: field. Since threads can last for a number of messages, what began as a courtesy for some might become a nuisance to those receiving them.   If there is diminishing or no further real significance for their involvement, Netiquette considerations should be given to determine if addressees should be dropped.  Also, beginning a new mail thread might be the most useful way to disengage from longer threads. 

         Besides maintaining appropriate form, content and consideration, good “Netiquette” goes beyond these disciplines.  Do not Cc: groups if your email is to your supervisor(s) or persons of authority.  This can be interpreted in a very negative way and can prove to be a significant embarrassment.
   Good Netiquette And A Green Internet To All!  =====================================================================
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In addition to this blog, I maintain a radio show on BlogtalkRadio  and an online newsletter via have established Netiquette discussion groups with Linkedin and  Yahoo.  I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ and  PSG of Mercer County.

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