Sunday, May 18, 2014

10 Core Principals of Netiquette - A Zen Perspective Via Netiquette IQ

Practically every core principals of Netiquette I have seen offers very generalized and basic items. In my book, (see below) I take a more advanced, esoteric approach. I hope you will read and embrace these! 

Ten Precepts of Netiquette - A Zen View

  1. No one ever gets fired for sending an email with the proper considerations.
  2. Politeness works with even the rudest of people.
  3. A policy and process of consistent correct email will contribute to actual time savings.
  4. Use the three Zs—avoidance of Zero tolerance, well-directed Zeal, and email Zen.
  5. Personalize when appropriate.
  6. Know when to apologize, and do so quickly.
  7. Reply to every reasonable email promptly.
  8. Avoid scolding, one-upmanship, and imperatives.
  9. Include good news first.
  10. Be proactive not reactive.
In addition to this blog, I have authored the premiere book on Netiquette, " Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:

 If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  and an online newsletter via have established Netiquette discussion groups with Linkedin and  Yahoo I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and  PSG of Mercer County, NJ.