International email
A recent study estimates there are over two billion email users
and this population is rapidly growing with a volume of well over 500 billion
messages per day. Clearly a significant percentage of these are international. Netiquette
considerations within a country are expanded when communicating globally. These
considerations include the following:
- Time zones
- Terms of address
- Holidays and holy days
- Acronyms, idioms, colloquialisms, and special names (slang)
- Translations
- Culture
- Politics, humor sensitivities
- Censoring
- Formats of date and time
10. Attention to detail
11. Tone
12. Global traffic
13. Money
It is far harder or nearly
impossible to properly convey these items via email. With foreign email, these
subtleties and differences are more numerous. What may be standard knowledge or
normal behavior in one country is unacceptable, confusing, or even insulting in
others. All of these conditions need to be examined when you are sending email
to another country or that these emails may be read by someone whose primary
language is not the same as yours.
You can
get detailed information on these item and how to address them in my book,
which is described below.
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In addition to this blog, I have authored the premiere book on Netiquette, " Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:
www.amazon.com/author/paulbabicki
If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County, NJ.
======================================
In addition to this blog, I have authored the premiere book on Netiquette, " Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:
www.amazon.com/author/paulbabicki
If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County, NJ.
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