Wednesday, May 14, 2014

Netiquette - 13 Core Rules For International Email - Via Netiquette IQ


International email

            A recent study  estimates there are over two billion email users and this population is rapidly growing with a volume of well over 500 billion messages per day. Clearly a significant percentage of these are international. Netiquette considerations within a country are expanded when communicating globally. These considerations include the following:

  1. Time zones
  2. Terms of address
  3. Holidays and holy days
  4. Acronyms, idioms, colloquialisms, and special names (slang)
  5. Translations
  6. Culture
  7. Politics, humor sensitivities
  8. Censoring
  9. Formats of date and time
10.     Attention to detail
11.     Tone
12.     Global traffic
13.     Money

            It is far harder or nearly impossible to properly convey these items via email. With foreign email, these subtleties and differences are more numerous. What may be standard knowledge or normal behavior in one country is unacceptable, confusing, or even insulting in others. All of these conditions need to be examined when you are sending email to another country or that these emails may be read by someone whose primary language is not the same as yours.
You can get detailed information on these item and how to address them in my book, which is described below.
In addition to this blog, I have authored the premiere book on Netiquette, " Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:

 If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  and an online newsletter via have established Netiquette discussion groups with Linkedin and  Yahoo I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and  PSG of Mercer County, NJ.