Tuesday, May 6, 2014

Netiquette - Core Prinicipals of Placement Within an Email - Via Netiquette IQ




 

Placement is everything

            Many emails provide information either within text, by providing a reference, attached or as a URL. Amazingly, many will place the main part of a message below the sender’s signature. Although there may be logic behind it, this formatting may result in the critical theme may be missed altogether. It is important to place this data where it can be seen on the initial display. It is also useful to offset the segment by indentation or to highlight it as colored text, italics, or some other standard method of distinguishing it.

Example: Wrong format for a link

From:
To:
Cc:

Subject:
Sam Jones
Gideon Baker
support@netiquetteiq.com

Our Support URL

Hello Gideon:

Your inquiry today is appreciated. Our blog URL is listed below. Please contact me if you have any questions.

Respectfully,

Sam Jones
Senior Engineer
NetiquetteIQ
Sales@netiquetteIQ.com
609-818-1802

HTTP://netiquetteiq.blogspot.com

Example: Correct format for a link

From:
To:
Cc:

Subject:
Sam Jones
Gideon Baker
support@netiquetteiq.com

Our Support URL

Hello Gideon:

Your inquiry today is appreciated. Our blog URL is listed below. Please contact me if you have any questions.

HTTP://netiquetteiq.blogspot.com

Respectfully,

Sam Jones
Senior Engineer
NetiquetteIQ
Sales@netiquetteIQ.com
609-818-1802

Many opinions exist concerning email mistakes. Some are quite obvious; others subjective and still others are subtle. One thing can unequivocally be stated: there are far too many mistakes made. Some of these have been mentioned in other sections, and others require elaboration.

Example: Wrongly placed text to answer a question.

From:
To:
Cc:

Subject:
Sam Jones
Gideon Baker
support@netiquetteiq.com

Answer to your question

Hello Gideon:

The NetiquetteIQ test measures a user’s use of good Netiquette in creating or responding to email. Similar in concept, it looks at all of the components of email and scores based upon a defined set of standards.

What is your Netiquette IQ test?

Respectfully,

Sam Jones
Senior Engineer
NetiquetteIQ
Sales@netiquetteIQ.com
609-818-1802

Example: Correct example—placed text to answer a question.

From:
To:
Cc:

Subject:
Sam Jones
Gideon Baker
support@netiquetteiq.com

Answer to your question about our Netiquette IQ test

Hello Gideon:

Here is the answer to your question: “What is your Netiquette IQ test?”

The NetiquetteIQ test measures a user’s use of good Netiquette in creating or responding to email., It looks at all of the components of email and scores based upon a defined set of standards.

Respectfully,

Sam Jones
Senior Engineer
NetiquetteIQ
Sales@netiquetteIQ.com
609-818-1802
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