Why Everyone Is Obsessed With
E-Mail Newsletters Right Now
Posted Aug 23, 2014 by Klint Finley
(@klintron)
E-mail
newsletters are so hot right now.
Some of the
best known are by Ann Friedman,
Alexis
Madrigal, Dan Hon
and Rusty Foster.
There’s a web ring for
e-mail newsletters now, but really the best newsletters are secret.
The authors encourage readers to share the subscribe link with other people who
might be interested, but request that no one share the subscribe link on social
media or the open web, creating a sort of darknet of semi-underground
dispatches.
But it’s more
than just individual bloggers. Two or three years ago every site on the web was
doing all it could to
coax readers into “liking” them on Facebook. Today much of that focus has
shifted towards getting readers to sign-up for an e-mail subscription. Just
look at the prime screen real estate e-mail subscription forms are given at
Mashable, The Verge and, of course, TechCrunch. Upworthy — the most “social
media native” publication to date — goes so far as to put a huge sign-up form
below the first paragraph of every story:
Quartz has a much loved daily e-mail blast (though the sign-up form is
oddly buried in a pull-down menu) and sports news company The Slurve is going so far
as to build an entire business off its newsletter. And it’s not
quite the same as a digital newsletter, but the likes of Facebook, Pinterest,
Twitter and Medium are all sending daily or weekly activity summaries to give
people an overview of what’s been going on on those sites, and try to entire
people to interact. Just last week Madrigal declared that e-mail is still the best thing on the internet.
So why all this
effort to herd readers into a medium that is supposed to be dying? And why are
we, as readers, so willing to invite even more e-mail into our lives?
1. E-mail Gives Publishers More Control
Joanna McNeil has suggested that e-mail newsletters give
writers a greater sense of intimacy with their readers than today’s social
media services, while Rebecca Greenfield suggested the end of Google Reader as a
driving factor in sending more people into the arms of e-mail. I think both of
these are part of something bigger: sending e-mail gives publishers a greater
sense of control over how they reach their audiences.
Facebook is
sending less traffic these days thanks to its algorithmic tweaks and the sheer
number of things competing for attention in your feed. Twitter isn’t
filtering content à la Facebook yet, but many fear it’s only a matter of
time. And that’s to say nothing of the other problems of not having much
control over the platform on which you share information. You could be kicked
off the site for violating its terms of service. A site could do a massive
redesign that renders your work moot, or pivot into a different market. Or,
like Google Reader, it could just disappear.
E-mail gives
publishers a bit more control. Yes, your newsletter could end up in a spam
trap, and things like Google’s Priority Inbox and its smart labels do affect
where your e-mails will be seen. But if you’re sending mail that your readers
legitimately signed up for, it will probably find its way to them somehow, and
that’s more than you can say for a Facebook status update these days.
And you can own
your own mailing list, more so than you can own just about anything else
online. Governments can seize your domain name. If you forget to renew it, some
squatter will snap it up and try to sell it back to you for $1,000. But your
mailing list is yours. Even if you’re using a service like Mailchimp or TinyLetter, you can
back-up your mailing list and use it with another program. And if you use a
self-hosted mailing list like Sendy,
Dada Mail or the
Newsletter plug-in for WordPress, you have even more direct
ownership over your lists.
2. Readers Pay More Attention to E-Mail
Author Warren
Ellis, who has been doing the e-mail newsletter thing for years, has written
that his mailing list
has a 5,000 out of 6,865 open rate. That’s exceptional, but shows how powerful
email can be. The newsletter for my personal blog has only around 320
subscribers. But according to Mailchimp, each e-mail has about a 20 percent
open rate. That’s about 64 readers per e-mail. I have over 7,000 Twitter
followers, but a very successful post will tend only to be clicked by about 20
people, according to Bitly, which works out to less than 1 percent of my
followers.
So while it
might be harder to get people to fork over their e-mail addresses than it is to
get them to like or follow something, once you do, they’re much more likely to
actually pay attention, and you can reach more people in the long run.
Marketing types have known this for a long time, hence all the get-rich-quick
spammer websites that try to entice you into swapping your e-mail address for a
free e-book.
3. E-Mail Is Cross-Platform
E-mail is great
way to reach mobile readers without having to talk them into installing yet
another pointless app. It works on everything from tablets to feature phones to
Commodore 64s with dial-up Internet access.
4. E-mail Keeps All Your Clutter in One Place
That helps
explain why publishers want us to sign-up for newsletters, but why do readers
actually do it? I think a big part of it is social media fatigue. Other things
try to replace e-mail, only to
become just as cluttered, creating a bunch of separate cluttered messes to deal
with. My inbox is a nightmarish hellscape. But I’d rather visit one
nightmarish hellscape per day than a dozen. And while there’s no way I would
want to get an e-mail newsletter from every single person I follow on Twitter,
those e-mail digests of what’s been happening on Twitter are pretty handy. From
a reader’s standpoint, I’d often rather just get a daily or weekly digest than
try to follow yet another Twitter account or RSS feed.
5. E-mail Is the Original Social Media
For years,
those of us who have advocated the indie
or federated web
have called for social networks to be more like e-mail, but it turns out e-mail
itself is a pretty good social media platform. And while getting people to sign
up for a Diaspora or Identica account was always a tough sell, just about
everyone already has an e-mail address. And e-mail has social features like “reply”
and “share” (aka “forward”) baked right in.
But beyond all
that, it feels like an admission that the Internet went horribly wrong
somewhere along the way. Google+, Tumblr and Facebook Groups felt like a tacit
admission that the web had taken a wrong turn somewhere around Friendster and
was finding its way back to LiveJournal. But now with the rise of newsletters
and Snapchat and “right to forget” legislation, it feels like we’re going back
even further, perhaps admitting that this whole web thing, with its search
engines and caches and screenshots, were perhaps a bad idea to begin with and
it’s not to rip it up and start again from e-mail on up.
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In addition to this blog, I have authored the premiere book on Netiquette, "Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:
www.amazon.com/author/paulbabicki
If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County New Jersey.
==========================================
In addition to this blog, I have authored the premiere book on Netiquette, "Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:
www.amazon.com/author/paulbabicki
If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County New Jersey.
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