Sunday, October 5, 2014

Netiquette Essentials For The Cc and Bcc Recipient Fields - Via Netiquette IQ


Adding Cc and Bcc recipients


 It may be obvious to a sender who needs to be included in the Cc or Bcc fields. However, once a communication thread or a string of emails begins, there should be consideration and caution for adding to or deleting from the recipients. The most common Netiquette lapse is to hit a reply selection rather than a reply to all. The assumption should be made that the sender intended to have, at least, an initial response for all addressees. An obvious example of this would be a scheduling inquiry to a group. Clearly, if a reply is given to only one of a group, the results are likely to cause confusion or worse. If an omission to a reply is detected, the sender should resend the mail properly and excuse the omission.

        Many recipients of an email will indiscriminately add or remove senders either to a Cc or a Bcc list. This behavior is not dissimilar to bringing an uninvited associate to an event. To act in this way necessitates either having the authority to do so or a reason that will be beneficial. Should the latter situation arise, proper Netiquette is to make sure new additions are approved and announced. Furthermore, if there are threats to remove, perhaps for security or redundancy purposes, this should be done so with proper considerations and permissions. A Bcc deserves careful consideration, particularly when interjected after a string of messages has begun. There may be reasons or circumstances when this is important, but to do this bears careful consideration and an explanation in a different email. Consider forwarding such a message as well. This allows for an explanation and is marginally more aboveboard.
Good Netiquette to all!
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In addition to this blog, I have authored the premiere book on Netiquette, " Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:

 www.amazon.com/author/paulbabicki


 If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and  Yahoo I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ and  PSG of Mercer County, NJ.
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