Be wise and stay with conventional Netiquette!
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Sarah Cooper 10/28/2014
The Huffington Post
15 Tricks to Appear Smart in Email
Posted: 2:06 pm EDT Updated: 10/28/2014
2:59 pm EDT
If you don't care about appearing smart
in emails, you can stop reading now.
Oh, good. We're alone.
In the corporate world, there is no
ground more fertile for appearing smart than the rich earth that is electronic
communication. Your email writing, sending and ignoring skills are just as
important as your nodding skills, and even more important than your copying and
pasting skills. Here are 15 email tricks that will make you appear smart,
passionate, dedicated and most of all, smart.
1. Complain
about how much email you get.
Always complain about your email
volume, but never be the first to say a specific number. I once complained
about 200 unread emails and I was laughed out of the breakroom. Instead, find
out how much email everyone else gets, and then double it. That's how much
email you get.
2. Use a
"sent from my phone" signature that apologizes for typos.
Use a "sent from my phone"
signature, even when you're not sending from your phone. This makes you look
like you're always busy and on the go, and also gets you out of proofreading.
3. When your
manager responds to a thread, respond immediately after.
It's impossible to pay attention to
every active thread all the time, but you must at least pay attention when your
manager responds. Make sure you see the moment he responds, and then respond
immediately with "totally agree," "definitely" or
"took the words right out of my mouth."
4. Be the first
to congratulate.
Feature launched? Respond: "W00t
way to go!" Baby on the way? Respond: "Mazel tov!" Peanut
brittle on Brian's desk? Respond: "This is delicious!" Whenever
something good happens, always be the first to respond and always reply all.
This will make you seem like a highly engaged team player.In addition, when you
constantly point out how awesome everyone's doing, you leave them feeling great
and ignoring the fact that you haven't done any real work in over a year.
5. Share random
thoughts at odd hours.
Create a cache of short, random
thoughts that you can auto-send in the middle of the night. These could be:
a question about the status of a
project
a thought you have about organizational
structure
a ridiculous feature request
a link to an "interesting"
article
an "interesting" tidbit about
a competitor (something we should all be "paying attention to")
Whatever it is, you'll have folks
wagging their tongues about how dedicated you are to be thinking about the
company at 3 a.m.
6. Put some
[information] in the subject.
Your subject line isn't complete
without some clarifying information contained in brackets. Some good ones to
use:
Subject: [Update] Latest update
Subject: [Confidential] Please don't
share
Subject: [WE DID IT] We did it!
7. Send vague
but frequent status updates.
"Just a quick update on how things
are going..."
Start every other email with this snippet and you'll immediately impress your colleagues. They probably won't read much past this, so feel free to follow it with a meaningless data point on this month's returning users or the new engineer that's joining the team in four months.
Start every other email with this snippet and you'll immediately impress your colleagues. They probably won't read much past this, so feel free to follow it with a meaningless data point on this month's returning users or the new engineer that's joining the team in four months.
8. Send very
specific details on your whereabouts throughout the day.
Going to the airport? It's important to
let everyone know when you'll be in a cab, on the train, going through
security, at the gate, on the plane, at baggage claim, in another cab and back
at the office -- as well as the minute-to-minute status of your Internet
access every step of the way.
9. Start every
email with TL;DR.
Start every email with a bullet point
summary, labeled "TL;DR" (Too long; don't read). In it, summarize the
main points of your email, using bold and italic formatting. The rest of the
email can be a mistake-laden mess because it's very long and most likely no one
will read it.
10. Slightly alienate
your audience.
Start every email with, "If you
don't care about [something you should care about], stop reading now." Do
this even for short emails. Some variations on this include:
If you don't care about the future of
this company, stop reading now...
If you already know all there is to
know about quantum physics, stop reading now...
If you're not curious where I'll be for
the next hour, stop reading now...
11. Use clever
abbreviations.
LGTM, SGTM, FWIW, AFAIK, CIL. Use them
all.
12. Be the
first to suggest a meeting.
When a thread gets past 25 replies, a
contest of efficiency has begun and the first person to suggest a meeting is
the winner. Be that winner. Suggest that meeting. Use abbreviation: F2F
13. Send a
"friendly ping."
Send a "friendly reminder,"
"friendly follow-up" or "friendly ping," to old, outdated
threads that everyone forgot about months ago. This will make it seem like
nothing gets past you.
14. Wait a week
before responding to direct requests, then ask if it's still needed.
Never respond to direct requests right
away. If your help is truly needed, that person will find you, but most likely
he'll just ask someone else. After seven days has passed, respond with,
"This got buried, still needed?"
15. Use an
overly complex out-of-office auto-responder.
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In addition to this blog, I have authored the premiere book on Netiquette, " Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:
www.amazon.com/author/paulbabicki
If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County, NJ.
Great Reasons for Purchasing Netiquette IQ
===========================================
In addition to this blog, I have authored the premiere book on Netiquette, " Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:
www.amazon.com/author/paulbabicki
If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County, NJ.
Great Reasons for Purchasing Netiquette IQ
· Get more email opens. Improve 100% or more.
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· Eliminate indecision.
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· Have recipient finish reading your email content.
· Save time by reducing questions.
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Enjoy most of what you need for email in a single book.===========================================
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