Wednesday, January 7, 2015

Netiquette IQ Technical Term Of The Day - Forklift Upgrade

Forklift upgrade
A forklift upgrade is the complete overhaul of an IT infrastructure.

Forklift upgrades often involve ripping out and replacing outdated technologies. The term has its roots in the early days of computing when mainframe computers and public branch exchange (PBX) telecommunication switchboards were so big and heavy that it literally took a forklift to move them when they needed to be replaced. (A forklift is a small vehicle that's used in a warehouse to raise, lower and carry heavy loads.) 

The term forklift upgrade often has a negative connotation; projects that involve incremental improvements are usually less disruptive and less expensive than rip-and-replace projects, so most administrators try to avoid forklift upgrades whenever possible. Sometimes, however, an administrator may have no alternative and a forklift upgrade may be the only reasonable course of action, especially when a vendor goes out of business or stops offering support for a legacy product.  

If it becomes evident that an in-place upgrade will not be not cost-effective and a forklift upgrade is required, administrators may use the term "IT transformation" in formal proposals. Transformation has a more positive connotation, implying careful thought and strategic planning.
In addition to this blog, I maintain a radio show on BlogtalkRadio  and an online newsletter via have established Netiquette discussion groups with Linkedin and  Yahoo.  I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ and  PSG of Mercer County, NJ.

I am the president of Tabula Rosa Systems, a “best of breed” reseller of products for communications, email, network management software, security products and professional services.  Also, I am the president of Netiquette IQ. We are currently developing an email IQ rating system, Netiquette IQ, which promotes the fundamentals outlined in my book.

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