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One of the worst feelings for a job seeker is to have positive interaction with a prospective employer (or their representatives) and suddenly have the communications cut off without any explanation whatsoever. In my forthcoming book on Netiquette for job seekers, employers or hiring managers, I take serious issue to this. At times there are positive reasons and the article below is a good list of why there is some justification for these occurrences. Nonetheless, there is no excuse for cutting communication! This is a most egregious lack of Netiquette.
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10
Reasons They Haven't Contacted You After a Job Interview
Huffington
Post Susan
P. Joyce Posted: 04/21/2014 12:23 pm EDT
You had job interviews at
a place you'd like to work. The interviews seemed to go well. Maybe one
of the interviewers said they looked forward to working with you. But, not a
word from them since then.
The recruiter/HR
person/hiring manager said they'd make a decision before the end of last week.
Or by the middle of last week. Or before the end of last month. Or some other
time in the past. Their own deadline has passed -- maybe days, maybe weeks ago.
But, you haven't heard from them. And, you may never hear from them. Or, you
may hear from them tomorrow...
Don't "pause"
your job search while you wait for an answer.
Do NOT put your job
search on hold while you wait to hear the news on any job! Keep your job search
momentum rolling. Until you hold a job offer (with the right job title, salary,
and start date) in your hand, you don't have a new job.
But, don't assume that no
news is bad news for your job search!
You will probably not be
told what happened, but don't give up on an opportunity too soon. Employers
almost always need more time to fill a job than they believe they will. Particularly
if it has only been few days or a couple of weeks past the date the employer
said they'd get back to you, don't give up on the job. Yet!
10 Things that Could Be
Happening While You Wait
Job seekers always seem
to assume that the process works perfectly and smoothly on the employer's side.
But, speaking as someone who has been on the "other side" of the
process, that assumption is often totally wrong. The reason you haven't heard
from them probably has little to do with you. Or it could have
everything to do with you.
Without intending, the
employer's plans for the timing of the next step in the hiring process are
almost always too optimistic. Many things can disrupt the schedule,
particularly in large organizations.
At the start of the
process
1. Someone necessary to
the process is missing.
Hiring someone usually
involves more than one person, and someone necessary to the process might be
missing -- out of the office (vacation, illness, death in the family, business
travel, fired or quit, etc.) or handling an emergency. Until that person is
available, the process waits.
2. The other interviews
are taking more time than expected.
Whether or not you were
the first candidate interviewed, it may be a long wait. Interviews with other
candidates are scheduled and re-scheduled as necessary people become available
and unavailable (see #1).
3. They are getting ready
for the next round.
Then, they may be
scheduling a second (or third or fourth) round of interviews for the people who
did well on the early round(s), after they determine who made it to the next
round. And, figuring out who gets invited back is often a very complicated
process involving meetings, discussions, email, and more meetings and
discussions.
After a round (or two) of
interviews
If you've been through
multiple rounds of interviews and are still waiting to hear, other things can
get in the way:
4. They are working their
process, tying up all the loose ends, checking off all the to-dos.
They are checking
references and running background checks on all the finalists, and waiting for
results before they make their decision.
5. Someone is missing,
again.
Again, someone critical
to the process may be unavailable, and nothing goes forward until they rejoin
the process.
6. They may be
restructuring the job.
Someone(s) is holding out
for the "perfect candidate" (who didn't apply), so they may be
discussing re-posting the job or re-structuring it to fit the best candidate
they have.
When it is finally time
to make an offer
They told you the
interview process is complete -- all drug tests, background checks, and
everything else is done, and a decision will be made by last week (or even last
month). But, it may still take longer because:
7. More missing
decision-makers, higher up the chain.
Yet again, someone
important in the decision-making may be out of the office or unavailable for
some reason. The right people need to approve new hires, often in very specific
order up the organization's management chain, and decisions wait until the
appropriate approval is received so the paperwork can passed on up to the next
level.
8. Business has changed
unexpectedly, and they are waiting for the dust to settle or adjusting to a new
reality.
So budgets are being
juggled because of an unexpected increase (or drop) in business, and they won't
contact anyone until they know they can afford to fill the job.
9. Definitely
restructuring that job. Probably... Maybe... Or, maybe NOT!
Again, they haven't found
the perfect candidate, so they are reconsidering the structure of the job. When
they are done, it may be a perfect fit for you, or not. They won't know until
they're done making the changes, and, of course, you won't know until after
they do.
Maybe they will decide,
in the end, that it's too time-consuming and expensive to re-post and go
through the whole interviewing process again, so they'll go with the best
candidate they've got. Which could be you, IF you are still available (don't
wait, though!).
10. Waiting for a
decision from candidate #1. You are candidate #2.
They could have offered
the job to someone else and are waiting for that person to accept (or not). Or
are in the process of negotiating the job offer with the person. It isn't over
until the person starts the job (sometimes not then, either). If that person
doesn't accept the job -- or doesn't stay very long -- you might well be next
in line for the job!
Or, you may be completely
out of the running, and they don't contact you because they don't have the
time, technology, or manners required. Or they are afraid of getting sued.
Try not to assume the
worst -- or the best -- until you know for sure, or until several months have
passed with no word and no responses to your efforts to get an answer from
them.
If it doesn't work out
this time...
Perhaps you felt a
"connection" with one or more of the people there and would be
interested in that employer if another opportunity developed, ask those folks
to connect on LinkedIn (what do you have to lose?), and stay in touch. Perhaps,
send them a thank note for the opportunity to meet them and to learn more about
the organization. It can work!
If you worked with a
recruiter, send the recruiter an invitation to connect on LinkedIn. Most
recruiters welcome all connections, and connecting with them makes you more
visible to them and to the recruiters and employers they are connected to as
well.
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In addition to this blog, I have authored the premiere book on Netiquette, " Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:
www.amazon.com/author/paulbabicki
If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County, NJ.
Great Reasons for Purchasing Netiquette IQ
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============================================
In addition to this blog, I have authored the premiere book on Netiquette, " Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:
www.amazon.com/author/paulbabicki
If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County, NJ.
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